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Questions

Language Learning Course

What are the system requirements for the program?
I am trying to install, but I find it doesn't work.
Nothing happens when I put the disc in the CD-ROM drive.
What do I do if I get the message, "System error 18, 3 can't Play sound"?
Why can't I play my recorded voice back?
I have a problem running the CD Level 3 TV- quiz.
Why do I get an error message "Can't read file"/"Can't open file"?
I can't record my own voice.
I have problems with playback using Win.95 or 98.
MCI error and I'm running Windows XP SP1
MCI error and I'm running Windows XP SP2
MCI error running Windows system other than XP SP1

Grammar Checker

How is Grammar Checker Software different from other spell-checkers?
Grammar Checker makes "context-based corrections" - what does that mean?
Grammar Checker makes "automatic corrections" - what does that mean?
What types of mistakes can Grammar Checker correct?
How does Grammar Checker Software help people with dyslexia?
Can Grammar Checker help me learn from my mistakes?
Can Grammar Checker help people who just want to improve their writing skills in English?
Does Grammar Checker support languages other than English?
What are the system requirements for Grammar Checker?
What applications does Grammar Checker work with?
I get a message: "Unable to install in default destination folder..."
I get a message: "No Internet connection" even though I am connected to the Internet.
I get a message: "Due to a problem in your Office installation, Word cannot respond to Grammar Checker."



Answers

What are the system requirements for the program?


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I am trying to install, but I find it doesn't work.
Try using Autorun instead of installing.
Due to piracy prevention it is not possible to install our software onto your hard drive (unless you have a network licence
agreement). All our products are to be run directly from the CD-ROM drive.
Simply switch on the computer and, when Windows has finished loading, put the CD in the drive - from then on just
follow the on-screen instructions.

Most PCs have Autorun activated - if not, you can activate it by following these steps:

Step 1 - Go to the Control Panels and double click on the 'System' file.

Step 2 - Click the 'Device Manager' tab and find the CD/DVD drive.

Step 3 - Expand it by clicking the '+'.

Step 4 - Highlight the brand name of the CD and click on Properties.

Step 5 - Click the 'Settings' tab and make sure there is a checkbox on the 'Auto insert notification'.

Step 6 - Re-start the PC.

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Nothing happens when I put the disc in the CD-ROM drive.
Due to piracy prevention it is not possible to install our software onto your hard drive (unless you have a network licence
agreement). All our products are to be run directly from the CD-ROM drive.
Simply switch on the computer and, when Windows has finished loading, put the CD in the drive - from then on just
follow the on-screen instructions.

Most PCs have Autorun activated - if not, you can activate it by following these steps:

Step 1 - Go to the Control Panels and double click on the 'System' file.

Step 2 - Click the 'Device Manager' tab and find the CD/DVD drive.

Step 3 - Expand it by clicking the '+'.

Step 4 - Highlight the brand name of the CD and click on Properties.

Step 5 - Click the 'Settings' tab and make sure there is a checkbox on the 'Auto insert notification'.

Step 6 - Re-start the PC.

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What do I do if I get the message, "System error 18, 3 can't Play sound"?
It is essential to run the most up to date version of your sound card drivers. First of all upgrade them by downloading the
latest version from the manufacturer's web site. Then re-start your computer.

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Why can't I play my recorded voice back?
It is essential to run the most up to date version of your sound card drivers. First of all upgrade them by downloading the
latest version from the manufacturer's web site. Then re-start your computer.

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I have a problem running the CD Level 3 TV- quiz.
Many PCs have an automatic default to "show video full screen" so you need to change this setting. Go into control
panels, look for multi media settings and select video control. Make sure it says "show video in window". Your disc
should now work satisfactorily.

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Why do I get an error message "Can't read file"/"Can't open file"?

"Can't read file"
This means that your computer is unable to read the disc for some reason:

- EITHER -
the disc is scratched or corrupted in some way - look on the shiny side and see if you can see any scratches.

- OR -
the disc is dirty - look for finger prints or smudges - you can clean these by wiping with a soft, dry tissue
or cloth.

- OR -
your drive is malfunctioning - sometimes this can be resolved by using a lens cleaning kit such as those
available from shops for Audio CD players. If your disc is scratched, return it to Natively Academy and we will
replace it free of charge. Note: If you experience this error on multiple discs, it is likely that the problem is with
the drive itself.

"Can't open file":
For customers running an upgraded version of Talk Now who experience a "bug report" showing an exception message
containing "Cannot open file" or "Can't find file" or similar, we believe this to be a problem with the video file which, for
some reason, hasn't copied correctly. This must be deleted before you can run the program. Here's how to do it if your
operating system is Windows XP, 2000, or ME - First of all you need to check that the Application Data Folder on your
machine is shown because in some cases it is hidden.

You can check this by using the following procedure:

Part 1
Step 1 - Go to Start

Step 2 - Settings

Step 3 - Control Panel

Step 4 - Double click on Folder Options

Step 5 - Tab Select View

Step 6 - Hidden Files & Folders - select Show Hidden Files & Folders

Step 7 - Press Apply button

Step 8 - Press OK

Part 2
Step 1 - Now go into My Computer

Step 2 - Go into Default drive (this may be C: or D:)

Step 3 - Go into Documents and Settings

Step 4 - Administrative Folder (this will be whatever you have called your computer)

Step 5 - Double click on Administrator

Step 6 - Double click Application Data

Step 7 - Go into the EuroTalk folder

Step 8 - Click on Talk Now+

Step 9 - Within Talk Now+ there is a folder called Video.txt

Step 10 - Highlight Video.txt and delete this folder

Step 11 - Now insert your Talk Now+ disc and this should autorun.

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I can't record my own voice.
There are several ways to adjust the volume of your computer, but it's essential that you enable
Automatic Gain Control (AGC).

To do this, follow the instructions below
ADJUSTING RECORD VOLUME IN WINDOWS 95/98

Specific details of this vary between different sound cards - see individual card documentation for details. However, here
is a general guide for setting the input volume to maximum.
Bring up the Volume control panel by double-clicking the "Volume" icon at the bottom right of the task bar. (If you don't
have one of these, try re-installing your sound card software.)

Step 1 - Select "Options/Properties" from the menu and select "Adjust volume for recording".
              Check that "Microphone" is selected among "Show the following volume controls".

Step 2 - Click "OK".

Step 3 - Select "Options/Advanced Controls".

Step 4 - Check that Microphone input is selected and set the Microphone volume slider to its maximum.

Step 5 - Select the Microphone "Advanced" button and look for a check box marked "Microphone Gain Control",
              "Microphone Extra Gain", "Input AGC" or something similar. If found, select it.

Step 6 - Click OK and close the advanced controls.

Step 7 - Close the volume control panel

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I have problems with playback using Win.95 or 98.
There are several ways to adjust the volume of your computer, but it's essential that you enable
Automatic Gain Control (AGC).

To do this, follow the instructions below
ADJUSTING RECORD VOLUME IN WINDOWS 95/98

Specific details of this vary between different sound cards - see individual card documentation for details. However, here
is a general guide for setting the input volume to maximum.
Bring up the Volume control panel by double-clicking the "Volume" icon at the bottom right of the task bar. (If you don't
have one of these, try re-installing your sound card software.)

Step 1 - Select "Options/Properties" from the menu and select "Adjust volume for recording".
              Check that "Microphone" is selected among "Show the following volume controls".

Step 2 - Click "OK".

Step 3 - Select "Options/Advanced Controls".

Step 4 - Check that Microphone input is selected and set the Microphone volume slider to its maximum.

Step 5 - Select the Microphone "Advanced" button and look for a check box marked "Microphone Gain Control",
              "Microphone Extra Gain", "Input AGC" or something similar. If found, select it.

Step 6 - Click OK and close the advanced controls.

Step 7 - Close the volume control panel

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MCI error and I'm running Windows XP SP1
If you are running the version of Windows XP that comes pre-installed With Service Pack 1 (SP1) then you may get
errors such as "MCI error - unknown video format".

This is now a Microsoft acknowledged problem due to an omission in this version of Windows. Microsoft have released
a fix for this missing-Indeo-in-XP-SP1 problem.

To resolve this problem, obtain and install the "327979: Recommended Update"
from the Windows Update Web site: http://windowsupdate.microsoft.com/ See http://support.microsoft.com/?kbid=327979
for further information on this problem.

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MCI error and I'm running Windows XP SP2
If you are running Windows XP SP2, please click on the link below and install the update.
This should solve the problem: http://www.eurotalk.com/iv5setup.zip

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MCI error running Windows system other than XP SP1
If you are running versions of Windows other than the version of XP that Comes pre-installed with SP1, and you get
errors such as "MCI error - Unknown video format" or some other message i.e. Media Not Open, then this can be
caused by a variety of problems.

Try the following:
Step 1 - Make sure you are using the latest version of the video drivers for your graphics card - see the
              manufacturer's web site. You should also do the same for your sound card drivers.

Step 2 - Try installing the latest DirectX from: http://www.microsoft.com/windows/directx

Step 3 - Try installing the latest Windows Media Player from: http://www.microsoft.com/windows/mediaplayer

Step 4 - Try uninstalling any third-party DVD players, as these have been known to mess up MPEG1 replay.
               If uninstalling the DVD player fixes the problem, then contact the supplier of the player software for an update.

Step 5 - Certain video editing software, such as some products by Pinnacle, have also been known to cause problems.
               If so, contact the supplier.

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How is Grammar Checker Software different from other spell-checkers?
Grammar Checker is an intelligent spell checker. Grammar Checker recognizes words in context and provides the most appropriate corrections for spelling and grammar mistakes according to the intended meaning of your sentence. Grammar Checker can tell when a correctly spelled word is misused and replaces it with the right word.

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Grammar Checker makes "context-based corrections" - what does that mean?
Grammar Checker examines the entire sentence in which a misspelled word appears and analyzes the context. Grammar Checker is thus able to correct the text in keeping with the writer's intention, even in cases of extreme spelling mistakes.
Standard spell checkers offer the same alternatives for a misspelled word regardless of its context. When they encounter a severe spelling mistake, they suggest many irrelevant words.
For example, if you write, "I rannd out of time", a standard spell checker displays a list of words such as "rand", "rend," and "rind" as possible corrections, and prompts you to make the correction. Grammar Checker, on the other hand, automatically replaces the misspelled word with "ran".
Grammar Checker is thus particularly helpful for users who have difficulty recognizing and selecting a correct word from a standard list of alternatives.

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Grammar Checker makes "automatic corrections" - what does that mean?
Grammar Checker corrects an entire sentence in one click. Standard spell checkers correct only one word at a time.
For example, if you write, "fisical educson can assits in strengtning muscles", a standard spell checker requires you to perform a correction for each word in the sentence. With Grammar Checker, a single click produces the corrected sentence: "Physical education can assist in strengthening muscles."

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What types of mistakes can Grammar Checker correct?
- Misspelled words

- Grammar Checker identifies words that are misused contextually even when their spelling is correct. For example, in the sentence "Were are you?", a standard spell checker does not detect any error. Grammar Checker automatically changes "Were" to "Where".

- Grammar Checker recognizes and merges split words. For example, Grammar Checker will identify the error in the sentence "I went in side" and will correct it to "I went inside".

- Grammar Checker provides grammar correction: detection and correction of prepositions, and other inflections.

Upcoming versions of Grammar Checker will include many more features, including:

- Vocabulary enhancement: Grammar Checker will suggest synonyms for correct words that are more appropriate to the register of the sentence.

- Insertion of missing words: For example, Grammar Checker will recognize the missing word "are" in the sentence "what you doing?" and suggest inserting it.

- Verb tense correction.

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How does Grammar Checker Software help people with dyslexia?
Grammar Checker's revolutionary technology was developed specifically to correct the kinds of spelling mistakes commonly made by people with dyslexia that other spell checkers do not correct. Spell checkers usually suggest words whose spelling most resembles the misspelled word; Grammar Checker suggests words whose meaning best suits the context of the entire sentence.

The following examples are the types of mistakes often made by people with dyslexia:

People with dyslexia often have reading difficulties and may have difficulty selecting the best correction from several options. Grammar Checker determines the correction based on sentence context and makes the correction automatically.
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Can Grammar Checker help me learn from my mistakes?
Grammar Checker simultaneously displays your text before and after correction, allowing you to see your mistakes and their corrections. This visual presentation is a learning aid that helps you avoid repeating the mistake.

Grammar Checker also presents sample sentences and definitions for suggested spelling alternatives, helping you see different nuances of words and expressions.

Grammar Checker Premium includes a Text-to-Speech system that reads sentences aloud before and after corrections, and allows people with dyslexia to be certain that what they wrote is what they meant to write.

In the near future, Grammar Checker Premium will also provide reporting and review features that can help you learn from mistakes and improve your writing. You can analyze your most frequent errors and concentrate on the areas where help and practice are needed most.

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Can Grammar Checker help people who just want to improve their writing skills in English?
Certainly! Grammar Checker a valuable tool for anyone who wants to write better in English.
Grammar Checker is particularly useful to speakers of English as a second or foreign language, who need help with their writing skills in English.

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Does Grammar Checker support languages other than English?
Currently Grammar Checker only corrects English.

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What are the system requirements for Grammar Checker?
- Microsoft Windows XP SP2 or higher, Vista, or Windows 7.
- Microsoft Word, Outlook or PowerPoint, in Office 2003 or 2007, or Internet Explorer (versions 6,7 or 8)
- An Internet connection.

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What applications does Grammar Checker work with?
Grammar Checker currently supports correcting text in:

Grammar Checker's future versions will support writing in many more applications.

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I get a message: "Unable to install in default destination folder..."
For some reason, you do not have permission to write to the folder where Grammar Checker is normally installed.

You need to select another folder for the Grammar Checker installation.

To receive more detailed instructions for resolving this issue, contact Grammar Checker technical support.

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I get a message: "No Internet connection" even though I am connected to the Internet.
If you are certain your Internet connection is configured properly and functioning, your computer probably has a firewall or other software that is blocking Grammar Checker.

To receive more detailed instructions for resolving this issue, contact Grammar Checker technical support.

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I get a message: "Due to a problem in your Office installation, Word cannot respond to Grammar Checker."
This problem may occur if different versions of Office have been installed/uninstalled on your computer. It is known to occur, for example, if Office 2007 was uninstalled after Office 2003 was installed on a Vista operating system.

The solution is to reinstall Office, which will repair the installation, and enable use with Grammar Checker.

To receive more detailed instructions for resolving this issue, contact Grammar Checker technical support.

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